Office location and contact details
For consumers
For all new enquiries use our consumer enquiry form:
If you are unable to use the web form you can also contact us via:
Email: consumerenquiry@lsbc.vic.gov.au
Phone: 03 9679 8001
For lawyers (including LSB Online support)
Use our lawyer enquiry form:
Office hours
Our office hours are from 9am to 5pm Monday to Friday.
We are closed on Victorian public holidays.
Before you arrive
We encourage visitors to book an appointment first, as this helps to make sure the right person is available on the day. Call or email us to arrange an appointment.
Telephone
Reception: 03 9679 8001
Local call cost: 1300 796 344
Fax: 03 9679 8101
Addresses
Street: Level 5, 555 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Ausdoc: DX 185 Melbourne
Interpreting service
A free interpreting service is available to assist you with communicating with our office. To access this service, contact us via email or using the consumer enquiry form and we will arrange to call you back with a registered interpreter fluent in your preferred language.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at http://relayservice.gov.au/.
Contact one of our teams directly
Please note: We do not provide details on lawyers for reference checks but you can check our public register of lawyers that lists all lawyers with a current Victorian practising certificate.
Grants Program |
Email: grants@lsbc.vic.gov.au |
Regulatory Compliance Programs |
Email: trustgroup@lsbc.vic.gov.au |
Data insights |
Email: datainsights@lsbc.vic.gov.au |
Policy and Consultations |
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Media enquiries |
Email: media@lsbc.vic.gov.au |
Privacy enquiries |
Email: privacy@lsbc.vic.gov.au |
Freedom of Information requests |
Email: foi@lsbc.vic.gov.au |
Courts and Tribunals |
If you are a Court or Tribunal writing to this Office regarding a matter please forward your communication to the following email address: |
Fidelity Fund enquiries |
For information regarding the Fidelity Fund, please see our Trust money compensation from the Fidelity Fund webpage. For further information please email lsbc_investigations@lsbc.vic.gov.au and address your communication to the Fidelity Fund Officer. |
Notification of deceased or incapacitated sole principal practitioner/legal director
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You should notify us as soon as you become aware that a principal practitioner of a sole law practice, or sole legal director of an incorporated legal practice, has passed away or has become incapacitated so that we can ensure the affairs of the relevant law practice are properly attended to. Please email lsbc_investigations@lsbc.vic.gov.au and address your communication to the Lawyer for External Interventions. |
Requests for legal records (including wills, deeds and certificates of title)
If you are looking for a safe custody document held by a law practice that no longer exists, we may be able to help you find it. This includes wills, deeds, files, powers of attorney and certificates of title.
Complete our safe custody document form and we'll search our records and help you find the document or provide information we hold on where it’s located. If we can, we will supply you with the name of the law firm that may have the documents. Alternatively, you can email records@lsbc.vic.gov.au with your request.