Office location and contact details
For consumers
For all new enquiries use our consumer enquiry form:
For existing matters, or to lodge a complaint:
Email: admin@lsbc.vic.gov.au
Phone: 03 9679 8001
For lawyers (including LSB Online support)
Use our lawyer enquiry form:
Contact one of our teams directly
Grants Program
Email: grants@lsbc.vic.gov.au
Regulatory Compliance Programs
Email: trustgroup@lsbc.vic.gov.au
Media enquiries
Email: aloncaric@lsbc.vic.gov.au
Office hours
Our office is currently closed and our staff are working remotely.
Our telephone reception is staffed Monday to Friday, from 9:00 am to 5:00 pm. Our telephone will be unattended between 1:00 pm to 2:00 pm daily.
We are closed on Victorian public holidays.
Telephone
Reception: 03 9679 8001
Local call cost: 1300 796 344
Fax: 03 9679 8101
Addresses
Due to the stage 4 lockdown we are not currently accepting hand mail or deliveries to our office. Please instead use the lawyer enquiry form or email us. If you need to make a payment to us please do so via LSB Online or as an EFT directly from the trust account (for quarterly SDA account payments).
Street: Level 5, 555 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Ausdoc: DX 185 Melbourne
Interpreting service
A free interpreting service is available to assist you with communicating with our office. To access this service, contact us via email or using the consumer enquiry form and we will arrange to call you back with a registered interpreter fluent in your preferred language.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at http://relayservice.gov.au/.